Give your customers the new power of voice!

Voice technology, isn't just an easy way to set your alarm, get the latest weather report or request your favourite music. Australian businesses now lead APAC, with 22 per cent having a formal voice strategy in place. Within two years, 53 per cent of businesses will join these ranks, further advancing Australia's lead in voice strategy and implementation.




Protect your brand

Get your unique invocation phrase for Alexa and Google assistant NOW.
Book a meeting or send an email at clientsuccess@shavik.ai





Some of the ways your customers can benefit

  • Get a quick quote
  • Start an application
  • Find the nearest branch or contact details.
  • Request a bank balance, deposits and transactions summary.
  • Ask about the latest interest rates on mortgage loans and explore refinancing options.
  • Start a new claim
  • Enquire claim status
  • Pay a bill
  • Policy education and support


Simplify the complex mix of screens and data

Customer-first software makes voice a natural choice by simplifying the complex mix of screens and data. Technology can get in the way of enjoying what can be a great experience. We make sure that this doesn't happen by integrating the intelligent voice solution your customers want and need.
Did you know that over 4.4 million people in Australia have some form of disability? That's 1 in 5 people. A survey conducted in 2017, showed that 62% of SME's have not done anything in 12 months to make it easier for customers.


What are the benefits of adding voice?

  • leads to not just loyal customers but raving fans!
  • Reduced call volumes to your service desk, decreases your cost to serve
  • Personalised and targeted promotions and messages
  • Read-More

  • Increased ROI with significant insights into your consumer behavior and NPS
  • Beyond default questions or answers, your customers can experience an intuitive dialogue that creates a more personalised and memorable relationship. Let your one-to-one conversations become your ultimate CTA
  • Greater accessibility allows people with visual or cognitive challenges to interact with ease
  • Read-Less


What about security and privacy?

Voice assistants carry the risk of cyber-attacks, and hackers will exploit any opportunity presented to them. We address security and privacy considerations from the outset with:
  • Authentication and voice signature checks
  • Multi-factor authentication checks for high-risk transactions
  • Encrypted end-to-end data exchange
  • Read-More

  • PII – Personally identifiable information storage can be protected outside of company servers
  • GDPR principles adhered to for increased customer privacy and secure data
  • Read-Less


Already have a mobile app? Extend it NOW with our SHAVIK Voice plugin

Give your employees a voice

By 2023, Gartner predicts that 25% of employee interactions with applications will be via voice, up from under 3% in 2019. Voice is not just for the everyday consumer. Some of our most significant customers and brand advocates come from inside the companies' walls and remote offices.
Practical voice solutions for employees include applications that can:

  • Interface to HR systems

    • Apply for leave requests
    • Leave request approval by Manager
  • Interface to Project management tools

    • Request task/project status updates
    • Generate advanced analytics
  • Interface to operational software

    • Complete stock-taking and act as field assistants
    • Salesperson assistant
    • Instant access to CRM, sales/operational data
    • Instant access to market/competition data
  • Meeting assistant

    • Set up meetings
    • Take minutes and actions
  • Daily Routines (pre-programmed requests)

    • 9 AM Routine: Summary of discussions, yesterday's project/task summary
    • Weekly Routine: Sales snapshot of the last week
    • Set milestones, critical meetings, team updates for the week ahead

We partner with the best.

  • SHAVIK partners with Microsoft, AWS and Google and use the best cognitive technologies.
  • SHAVIK.AI proudly partners with Alkira Software, an outstanding voice technology company.
  • Some of the great clients include Vision Australia, RACQ, The Lott and many Queensland council bodies.

We partner with the best.

  • SHAVIK partners with Microsoft, AWS and Google and use the best cognitive technologies.
  • SHAVIK.AI proudly partners with Alkira Software, an outstanding voice technology company.
  • Some of the great clients include Vision Australia, RACQ, The Lott and many Queensland council bodies.